Privacy Policy

1. Introduction

We are committed to safeguarding the privacy of our website visitors, service users, individual customers, and customer personnel.

This policy applies where we are acting as a data controller with respect to personal data, determining the purposes and means of processing that data.

We use cookies on our website. Non-essential cookies will require your consent upon visiting the site.

"We", "us", and "our" refer to Tapologo Lodge Pty Ltd. See Section 14 for more details.

2. The Personal Data We Collect

  • Contact Data: Name, email, phone, postal address, and social media identifiers.
  • Account Data: Account ID, name, email, business details, website settings, and preferences.
  • Transaction Data: Purchase records, payment details, and transaction history.
  • Communication Data: Messages, metadata, and contact history.
  • Usage Data: IP address, location, browser details, visit duration, and navigation history.

3. Purpose and Legal Basis for Processing

  • Operations: Managing website functions, fulfilling orders, and administering services.
  • Marketing: Sending promotional materials with user consent.
  • Security: Fraud prevention and protection of user data.
  • Compliance: Meeting legal obligations and responding to claims.

4. Data Sharing

  • We share data with payment providers for transactions.
  • Hosting services store personal data securely.
  • Legal requirements may necessitate data sharing with authorities.

5. International Transfers

Data may be transferred internationally in compliance with applicable data protection laws.

6. Data Retention

We retain personal data only as long as necessary for legitimate business purposes.

7. Your Rights

  • Access, rectification, and erasure of your personal data.
  • Restriction and objection to data processing.
  • Portability and the right to withdraw consent.

8. Cookies

We use cookies for authentication, security, personalization, and analytics.

You can manage or disable cookies through your browser settings.

9. Updates to This Policy

We may update this policy periodically and will notify users of significant changes.

10. Contact Information

For privacy-related inquiries, contact us at Tapologo Lodge Pty Ltd, BW00009069974, PO Box 576, Selibe-phikwe, Botswana